Made to order with care · Production time: 3–5 days
Refund and Returns Policy
At Cozy Embroidery, we want you to feel happy with your order. If you would like to request a return or discuss a refund, please contact us within 30 days of receiving your item.
How to Request a Return
Email us at support@cozyembroidery.shop and include:
- Your order number.
- The item you would like to return.
- A brief description of your request.
Once we receive your email, we’ll review your request and provide instructions for the next steps.
Refunds
If your return is approved, we’ll let you know how your refund will be processed. Please contact us if you have any questions about the status of your request.
Contact Us
Email: support@cozyembroidery.shop
We’re here to help and appreciate the opportunity to address any concerns.